Discover what's possible with careers in Queensland's homelessness and housing sector.
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Queensland's housing and homelessness sector offers many opportunities to use your skills and experience to help build better, more inclusive communities. Across the state, there is a great combination of diverse and rewarding career opportunities that contribute to a common goal of everyone having a safe, stable, and affordable place to call home.

Whether you're just starting out in your career or you're looking to pivot to something new, we need people from all backgrounds and experiences with diverse skills to join us. HomeNow is your first step to discovering more about what our sector has to offer.

Opportunity: Support Worker (QHome)

Anglicare NQ
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Anglicare North Queensland Ltd 

Casual/Vacation. Cairns.

The QHome residential crisis accommodation service supports adults at risk of or experiencing homelessness to meet their immediate needs and work towards obtaining stable, long-term accommodation.

Key attributes: Thrive in busy, fast-paced settings, have fantastic interpersonal skills and enjoy collaborating to create exceptional client experiences.

Earn while you learn - the lowdown on traineeships

A traineeship can be a fantastic way to get an early start on your career while you continue to study in your chosen field. It can even help unlock a new pathway that you may not have considered before. That was the case for Rhiannon, who spoke to us about her experience in getting a start in her career with a Certificate III in Business traineeship with a Community Housing Provider.

Typing computer admin

How did you get your traineeship?
I was offered a workplace traineeship in Business Cert III through my employer at the time, Coast2Bay Housing Group, at the end of my temporary three-month contract with them as an Administration Support Officer and Receptionist. I had made a good impression and the organisation wanted to keep me, but didn't have the budget for a full-time worker. The Chief Operating Officer found the traineeship and offered it to me in my last few weeks of my contract. I said yes, obviously! They did all the paperwork and the transition into the traineeship was smooth. 

 

What did a typical day at work look like for you?
I would work full-time hours, however a portion of my working day and week had a number of training and study blocks set aside for me to work on my traineeship modules. My traineeship facilitator also visited me a few times each month to go through any questions I had, and give me support where needed. As I was working as a receptionist and also gaining experience in tenancy administration at Coast2Bay, it was super easy to apply what I'd learnt in my Cert III studies to my work, and it gave me a great introduction to the sector.

 

What were some of the benefits and challenges of a traineeship for you?

Benefits:

  • Save money on bulk Uni/TAFE Fees 
  • Ability to attain a qualification while working
  • Not having to sacrifice my work availability to attend a study campus
  • Able to immediately apply gained knowledge from study in the workplace
  • Staying employed! 

Challenges:

  • Hourly pay rate was lower than the typical full-time salary
  • Managing workload with study was sometimes challenging (but I think that's every person's experience when studying!) 

Where are you working now, or what has the traineeship helped lead to?
More than five years later, I am still in the housing and homelessness sector! I am currently working at Q Shelter as a Project Support Officer, working on the HomeNow project and the WellNow workforce wellbeing program. The traineeship only took one year and has opened so many doors to professional development opportunities, training and events. One of the best parts has been connecting with all the vibrant and dedicated professionals who work hard to provide better housing outcomes for Queenslanders. 

 

I found the traineeship to be really helpful in guiding my career. As a person with ADHD, for a long time I struggled to figure out what I wanted to do with my career, and I thought I had to know exactly what I wanted to be and not stray from that path. Thankfully, low-risk opportunities like work-based traineeships have really helped lead me to the incredible career path I now walk on! 

 

What advice would you give people looking to secure a traineeship?
Have a look at any traineeships that align with the work you currently do or want to do, and talk to your manager about them. If you're not currently working, approach organisations you're interested in that are currently hiring and see if a traineeship could be an option for you.

 

Traineeships exist for a whole range of career pathways and interests, many of which relate to the housing and homelessness sector. Visit the Queensland Department of Trade, Employment and Training (DTET) website for more information, as well as a full list of traineeships currently available.

Visit the DTET website

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Opportunity: Case Worker - Keys to Early Intervention Homelessness Service

Kyabra stacked
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Kyabra Community Association

Full-Time, contract. Sunshine Coast.

Ensure provision of most appropriate and effective early intervention services to local people at risk of homelessness. Provide casework support to individuals and families to support aspirations, growth and change.

Requirements: Degree in Social Work/Human Services or similar. Experience in case management and community services. Understanding of Residential Tenancies Act.

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The HomeNow campaign showcases rich and rewarding career pathways in Queensland's housing and homelessness sector, to attract dedicated, passionate and skilled people. The HomeNow website and project is delivered by Homelessness Queensland and Q Shelter under the Workforce Connect Fund. This project is funded through the Workforce Connect Fund, powered by the Queensland Government’s Good people. Good jobs: Queensland Workforce Strategy 2022-2032.

HomeNow and the project delivery organisations do not manage and are not responsible for the content of any third-party websites linked on this email. For any specific opportunity enquiries, please contact the listed organisations directly.

HomeNow acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the traditional custodians of the lands where we live, learn and work.

HomeNow c/- Q Shelter,

PO Box 214, Spring Hill, Queensland 4004 

Australia (07) 3831 5900

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