Want to use your unique skills and experience to help build better, more inclusive communities in Queensland? The housing and homelessness sector offers a great combination of diverse and rewarding career opportunities while contributing to a common goal of everyone having a safe, stable, and affordable place to call home.
It's a complex and dynamic sector requiring a team effort, and we need people from all backgrounds and experiences with diverse skills to join us. HomeNow is your first step to discovering more about what our sector has to offer.
New FREE sector orientation training now available!
Interested in a career in housing and homelessness, but want to know more about the sector? Get a head start with this new self-paced FREE online course!
Gain a better understanding of housing need and homelessness in Queensland in less than two hours through a new online course, developed specifically to support new and prospective workers in the housing and homelessness sector.
Designed for people working for housing and homelessness support services or in adjacent organisations, this short course aims to explain the complexity of the sector and introduce important concepts, incuding:
Key factors driving housing needs and homelessness
An overview of the housing and homelessness system in Queensland, including policy context
Government departments and agencies, common sector acronyms, and terminology
Services and resources available to help end homelessness and address housing needs
Information and resources on supporting staff wellbeing at work.
Who can complete the course?
Anyone can access the course online, completely free of charge. It takes around 90 minutes to complete, and you can work through the modules at your own pace, whenever suits you.
How to access the training
This course is available on Q Shelter's online learning platform: Q ShelterLearn.
Simply login or register (it's free!) to enrol and start accessing the course content.
Lead community development programs to strengthen participation and wellbeing. Build and maintain partnerships to expand support and service access. Design and evaluate initiatives that create sustainable community impact..
Key attributes: Degree or equivalent experience in community development, community /human services or related. Experience in hosting meetings, events and community forums for a range of stakeholders.
Role spotlight: Data Analysis and Management
Our HomeNow updates regularly feature a key role in the housing and homelessness sector, showcasing the variety of available career pathways.
This month, we look at roles in Data Analysis and Management - an area of increasing interest and importance as we work to solve homelessness.
As governments, organisations, and communities invest more time and resources into solving the housing crisis and reducing homelessness rates, having access to up-to-date and correct data is crucial to identifying trends, shaping policies, and delivering services and resources where they are needed most.
Often possessing skills and backgrounds in areas such as computer science, information technology, mathematics, statistics or business analytics, Data Officers and Analysts gather, manage and analyse data for organisations and governments. If you are passionate about social justice and making a difference for vulnerable people, but you prefer to be behind the scenes gathering key information and insights to help improve our communities, this could be the role for you!
To find out more, we sat down with Ashish, a Data Analyst who was working for a private company before finding his current role with an organisation representing Queensland's homelessness and housing sector.
"A typical day at work for me involves analysing data, building and updating dashboards to uncover insights, and solving any data or reporting requests for our organisation or others we work with.
"What I enjoy most about my job is transforming complex data into clear, actionable insights that help our organisation better understand the bigger picture and drive informed decision-making.
"Through providing accurate data and insights, I help shape decisions for our leadership team that directly improve outcomes for individuals who are at risk of or experiencing homelessness.
"Something that surprised me about this sector was the level of collaboration required across different services to support a single household to find an appropriate and stable home. That was eye-opening."
Ashish's advice for working as a Data Analyst in housing and homelessness:
Develop a clear understanding of the human impact behind the data.
Always ensure accuracy, your numbers matter, and often matter a great deal as they are showcased across the sector.
Most importantly, approach the work with purpose, knowing that your insights contribute to real-world change.
Keen to get involved? While roles in data management and analysis may not be advertised frequently in our sector, this skill area is growing in demand. One way to get a foot in the door is to volunteer with a small not-for-profit organisation, or move into the field laterally by working in other roles first such as administration or service delivery.
Check out the Opportunities page of the HomeNow website to find out more about some of the amazing organisations supporting Queenslanders needing a safe place to call home, and discover what career or volunteer opportunities may be available.
Support tenants and customers including families and individuals, through crisis, social and affordable housing options. Demonstrate compassion, empathy, fair and accountable behaviour, through innovative and individualised solutions.
Key attributes: Qualifications in Human Services or Tenancy/Property Management will be well regarded. Excellent communication and interpersonal skills essential.
The HomeNow campaign showcases rich and rewarding career pathways in Queensland's housing and homelessness sector, to attract dedicated, passionate and skilled people. The HomeNow website and project is delivered by Homelessness Queensland and Q Shelter under the Workforce Connect Fund. This project is funded through the Workforce Connect Fund, powered by the Queensland Government’s Good people. Good jobs: Queensland Workforce Strategy 2022-2032.
HomeNow and the project delivery organisations do not manage and are not responsible for the content of any third-party websites linked on this email. For any specific opportunity enquiries, please contact the listed organisations directly.
HomeNow acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the traditional custodians of the lands where we live, learn and work.
